Seehotel Kastanienbaum
DATA PROTECTION

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. For detailed information on data protection, please refer to our data protection declaration listed below this text.

Overview

DATA COLLECTION ON OUR WEBSITE

WHO IS RESPONSIBLE FOR DATA COLLECTION ON THIS WEBSITE?

The data processing on this website is carried out by the website operator. His contact details can be found in the imprint of this website.

HOW DO WE COLLECT YOUR DATA?

On the one hand, your data is collected when you provide it to us. This can be data that you enter in a contact form, for example.

Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. internet browser, operating system or time of the page call). This data is collected automatically as soon as you enter our website.

WHAT DO WE USE YOUR DATA FOR?

Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyse your user behaviour.

WHAT RIGHTS DO YOU HAVE REGARDING YOUR DATA?

You have the right to receive information free of charge about the origin, recipient and purpose of your stored personal data at any time. You also have the right to demand the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint for this purpose and for further questions on the subject of data protection. Furthermore, you have the right of appeal to the responsible supervisory authority.

ANALYSIS TOOLS AND THIRD-PARTY TOOLS

When visiting our website, your surfing behaviour can be statistically evaluated. This is mainly done with cookies and with so-called analysis programmes. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you.

General notes and mandatory information

Privacy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

Note on the responsible site

The responsible party for data processing on this website is:
Seehotel Kastanienbaum AG
St. Niklausenstrasse 105
CH-6047 Kastanienbaum
hotel@seehotel-kastanienbaum.ch
+41 41 340 03 40

Controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses or similar).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke an already given consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right of appeal to the competent supervisory authority

In the event of violations of data protection law, the data subject has a right of appeal to the competent supervisory authority. The competent supervisory authority in matters of data protection law is the data protection officer of the canton in which our company has its registered office. The address of the data protection officer can be found under the following link: datenschutz.lu.ch.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from ""http://"" to ""https://"" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if necessary, a right to correction, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

 

Data Privacy Officer

For our company the following person is our data privacy officer

Seehotel Kastanienbaum AG
St. Niklausenstrasse 105
CH-6047 Kastanienbaum
hotel@seehotel-kastanienbaum.ch
+41 41 340 03 40

 

Data collection

DATA COLLECTION

Data collection on our website

When you visit our website, our server creates a so-called log file. In this log file we collect and process the following data:
 

  • The IP address from which our website was accessed. This is a number used on the Internet to communicate on the Internet.
  • The date and time of access to our website.
  • HTTP protocol information, such as protocol type, protocol version, http requests, status codes, details of the transferred data. These are technical data that are generated during network traffic on the Internet.
  • Error messages that occurred during access.
  • The type and version of the browser that the User uses, as well as its operating system and the model of the computer or mobile device
  • The website from which the user accesses our website

Google AdWords and Google Conversion-Tracking

GOOGLE ADWORDS AND GOOGLE CONVERSION-TRACKING

This website uses Google AdWords. AdWords is an online advertising program of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google").

In the context of Google AdWords we use the so-called conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the Internet browser stores on the user's computer. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not expired, Google and we may recognise that the user has clicked on the ad and been redirected to that page.

Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through the websites of AdWords customers. The information collected through the conversion cookie is used to compile conversion statistics for those AdWords customers who have opted-in to conversion tracking. The customers will know the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can opt-out of such use by simply turning off the Google conversion tracking cookie on your web browser under User Preferences. You will then not be included in the conversion tracking statistics.

The website operator has a legitimate interest in the analysis of user behaviour in order to optimise both his website and his advertising.

You can find more information about Google AdWords and Google Conversion Tracking in the Google data protection regulations: www.google.de/policies/privacy/.

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